Support : Textr Go

Start to Use Textr Go

About Textr Go Textr Go is a personal communication app that you can use on IOS and Android devices. With Textr Go, you have the chance to get a free virtual phone number that allows you to talk and text nationwide within the United States and Canada. Our free plan covers the most basic communication you need, or you can upgrade your plan to get more usage. If you want more privileges, you can become a VIP to unlock our advanced features, including Call Recording, Voicemail to Text, Do Not Disturb, and more. Note: For some remote areas of Canada and the United States, such as Yukon and Alaska, we may charge you Textr Go coins as a result of a higher calling rate. Textr Go Free Version You can use Textr Go over wifi or your currently existing data plan from your carrier. The Textr Go free version will offer you: A chance to get a free phone number A certain number of nationwide text messages and talk minutes per month Multi-platform access: you can sign in to your account on multiple devices and your data will be synchronous. Other than that, you can: Buy one or more phone numbers and manage them in one account Chances to get free Textr Go coins and use them for in-app purchases Flexible to upgrade your plan or account Phone Numbers You can choose a number from any area code in Canada or the United States. (The UK numbers will be available soon) Plans You Can Choose for Your Phone Number Starter Plan: This is a default plan that is assigned to your free phone number. In other words, if you get a free phone number successfully, you can use the plan to text and call for free! 100 SMS/MMS per month 100 talk minutes per month Standard Plan: Satisfy most personal daily communication needs 1000 SMS/MMS per month 1000 talk minutes per month Premium Plan: Suitable for high demand in communication needs. Fair usage policy may apply. Unlimited SMS/MMS per month Unlimited talk minutes per month VIP Account with Advanced Features You can upgrade to a VIP account with the Textr Go Coins, which offers you the following privileges: Ad free Call Recording Voicemail to Text Do Not Disturb Call Forwarding Note: All your numbers in the account have access to advanced features.
How to Sign Up and Get a Phone Number

To use Textr Go, you will need to create a Textr Go account with a phone number. After entering the correct verification code, you will be taken to the Get New Phone Number page. Then, you can customize your phone number by selecting the country, province, and area code. If you see Free next to Select a Phone Number, you are definitely eligible for a free phone number! If you see Sorry, no free number is available now. Please try later or get a phone number at an affordable price, you may not be eligible to get one. In this case, please check if you registered using a non-VoIP phone number or try again later, otherwise, you may need to purchase one. Note: If you prefer to get a new phone number later, you can skip the step and do it later.
Why Am I Not Receiving the Verification Code

It is possible that you will not receive a verification code if you are using Textr Go for SMS verification. Why Can't I Receive SMS Verification on Textr Go? Some services, such as social media and banks, do not support virtual numbers for verification purposes. But in some cases, you may still receive the verification code. What Should I Do? Textr Go is designed to help individuals connect with friends and family. We recommend that you use Textr Go for personal communication purposes only. If you have any further questions, don’t hesitate to contact us by email at support@textrapp.com.
Will Textr Go Coins Expire

Please be careful that Textr Go Coins have a valid expiration date. The validity may vary depending on different kinds of Textr Go coins. Coins that you purchased from Textr Go will expire in one year (unless your account is deleted or suspended due to suspicious activities). Coins that you earn from watching ads on Textr Go will expire in one year. Coins assigned to you for free will expire 30 days from the date you receive them. For example, coins you earned from the referral program will expire in 30 days from when you receive the free coins.
How Can I Change My Current Phone Plan

You can upgrade or downgrade your phone number usage plan at any time. Follow the steps below to manage your plan. Step 1. Open Textr Go App on your phone > Number Tab > Manage Numbers Step 2. Click Manage on your number card Step 3. Select the plan you want to upgrade or downgrade Step 4-1. If you choose to UPGRADE, you may be asked when you would like it to take effect. Immediately: Texts and talk minutes will be added to your phone number immediately, you’ll need to pay the difference. The billing cycle will change and start on the date your new plan takes effect. Next Billing Cycle: The new plan will be effective on the next billing cycle, and you will continue to use the current plan. Step 4-2. If you choose to DOWNGRADE, your new subscription will be effective on the next billing cycle. Note: Once you have upgraded your free phone number, you may not be able to downgrade to the free plan.